At 100xcareers.com, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. Please read this policy carefully. By accessing or using our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect different types of information from you in various ways as part of our services, including but not limited to:
1.1 Personal Information
We may collect personally identifiable information that you voluntarily provide to us when you:
- Register for an account or subscribe to our services
- Purchase our services such as resume writing, LinkedIn profile optimization, cover letter creation, and job portal resume listings
- Provide login credentials for LinkedIn and other job portals
- Contact us via email, phone, or chat
- Participate in surveys, promotions, or feedback requests
The types of personal information we collect may include but not limited to:
- Contact Information: Name, email address, phone number, and mailing address.
- Professional Information: Resume details, job history, LinkedIn profile URL, job preferences, and career goals.
- Payment Information: Credit card number, billing address, and other financial information used to process payments.
- Credentials Information: Username, password, and other login details for LinkedIn and other job portals required for optimizing your profiles, listings, and applications.
- Communication Data: Emails, messages, or other communications sent to us.
1.2 Non-Personal Information
We may automatically collect non-personal information when you visit our website or use our services:
- Device Information: Type of device you use, operating system version, browser type, and language.
- Usage Information: Your browsing activities, including pages viewed, links clicked, and the date and time of your visit.
- Analytics Information: Data collected through cookies, web beacons, and similar technologies for site performance and usage analysis.
2. How We Use Personal and Other Information
We use the information we collect for various purposes:
- To Provide and Improve Our Services: To process transactions, deliver services such as resume writing, LinkedIn profile optimization, job portal resume listings, and targeted resume distribution, and personalize your experience.
- To Access and Optimize Online Profiles: To securely use your credentials to log in to your LinkedIn and other job portals for profile optimization, job applications, and other agreed services.
- To Communicate with You: To send administrative information, updates, promotional offers, newsletters, or marketing materials.
- To Process Payments: To complete your purchase transactions, prevent fraud, and comply with legal obligations.
- To Enhance Website Experience: To analyze trends, monitor usage, and improve website content, layout, and design.
- To Ensure Security: To detect, prevent, and address technical issues or protect against unauthorized access or data breaches.
- To Comply with Legal Requirements: To meet any applicable law, regulation, legal process, or enforceable governmental request.
3. How We Share Personal and Other Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
3.1 Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as:
- Payment processing
- Data analysis and storage
- Email delivery and marketing
- Customer support
- IT services
- Professional writers and career coaches involved in resume crafting, LinkedIn profile optimization, and other services
These service providers are authorized to use your personal information only as necessary to provide these services to us.
3.2 Business Transfers
In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your personal information may be transferred as part of that business transaction. We will notify you via email and/or a prominent notice on our website if such a transfer occurs.
3.3 Legal Compliance
We may disclose your personal information if required by law or in response to valid requests by public authorities (e.g., a court or a government agency).
3.4 Protection of Rights
We may disclose your information if we believe it is necessary to:
- Protect the rights, property, or safety of 100xcareers.com, our users, or others
- Enforce our Terms and Conditions
- Prevent or investigate possible wrongdoing in connection with the Website or Services
4. Data Retention Policy
The duration for which we retain your personal information depends solely on the nature of the information and the purposes for which it was collected. We will keep your personal information only for as long as it is necessary to fulfill those purposes, including to comply with any legal, accounting, or reporting obligations.
4.1 Retention Period
We may, at our discretion, delete your information, including but not limited to your personal information, without prior notice. Upon the expiry of your license to access our site and services, or upon deactivation or termination of your account, we reserve the right to immediately and permanently delete all stored messages, emails, content, and any other records associated with your account without any notice.
Except as provided herein, we will destroy your personal information upon the fulfillment of its purpose. However, we may retain your personal information for the following reasons:
- Accounting Purposes: For the period prescribed under applicable law.
- Legal Purposes: Until the completion of statutory limitations for bringing any suit, if applicable.
- Regulatory Compliance: For such time periods as may be prescribed under applicable laws.
4.2 Anonymization of Data
Under certain circumstances, we may anonymize your personal information so that it no longer identifies you personally. In such cases, we reserve the right to retain and use this anonymized data indefinitely for any lawful purpose, without notifying you.
4.3 Retention by Third Parties
Retention of your personal information, including sensitive information, by any third party or another user, is governed by their respective privacy policies. We are neither responsible nor liable for any breach or non-compliance by such parties.
4.4 Residual Data
Please be aware that certain public content and information may continue to exist even after you have removed or deleted it from our site, including content retained by third parties.
4.5 Retention After Termination or Suspension
If you have violated our Terms and Conditions or site usage policies, resulting in the termination or suspension of your account, we may indefinitely retain certain identifying information (such as your email address and phone number) to prevent repeated offenses, including attempts to create new accounts.
5. Cookies and Tracking Technologies
5 .1 Cookies
Cookies are small text files placed on your device to help us analyze how users use our website, remember user preferences, and enhance your overall experience. We use the following types of cookies:
- Essential Cookies: Required for the website to function correctly.
- Performance Cookies: Used to understand and analyze website performance.
- Functional Cookies: Enable website personalization and remember your preferences.
- Advertising Cookies: Used to deliver relevant ads and track ad campaign performance.
5.2 Your Choices Regarding Cookies
You can manage your cookie preferences through your browser settings. However, if you disable cookies, some features of our website may not function correctly.
6. Security of Your Information
We take reasonable steps to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access control procedures. Your credentials for LinkedIn and other job portals are stored securely and used only by authorized personnel. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
Disclaimer of Liability: While we implement robust security measures to protect your personal information, including credentials, we are not liable for any unauthorized access or data breaches that may occur despite our efforts. By using our services, you acknowledge and accept this risk.
7. Refund Policy
We want you to be completely satisfied with our services. If you are not satisfied and wish to request a refund, the following conditions apply:
- Refunds are available within 2 days of purchase.
- Refunds will only be granted if we have not yet started working on your order.
- Once we have started working on your resume, LinkedIn profile, or any other service, no refund will be issued.
To request a refund, please contact us at contactus@100xcareers.com with your order details.
8. Third-party Links
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the content, privacy policies, or practices of any third-party sites. We encourage you to review the privacy policies of any website you visit.
9. Children’s and Minor’s Privacy
Our primary audience are adults and young adults. We do not intend to and will not knowingly collect any personal information from children under the age of 10; children under the age of 10 are prohibited from using the Site without parent/guardian supervision. Minors who may access the Site may not be able to provide valid consent to our collection, use, disclosure, storage, or other handling of their personal information. Parents and guardians of children/minors are personally responsible for monitoring their child’s/minor’s access to, and use of, our Site and our services and for providing valid approvals for their child’s/minor’s access to the Site and to the services provided by us. If you are under the age of 18 (eighteen) years, it is mandatory that your parent or guardian has read and accepted this Privacy Policy on your behalf, and it is assumed that you have ensured that the use of the Site and the Services by you is under the guidance and control of your parents or guardian. If you are a child or young adult under the age of 18 (eighteen) years, you must ask your parent or legal guardian to approve your provision of personal information before you submit your personal details to us. If your parent or guardian has not read and agreed to this policy, you will not have permission to use the Site and the Services. If we learn that we have collected information from a child under the age of 13, we will remove that information immediately and delete it from our servers (subject to applicable law and this Privacy Policy).
We strongly encourage parents and guardians to supervise the online activities of their minors to help provide a child-friendly online environment and prevent minors from disclosing their name, address, and other personally identifiable information online without parental permission. Although the Site and our services are not intended for use by minors, we respect the privacy of minors who may inadvertently use the internet.
10. International Data Transfers
If you are accessing our website from outside INDIA, please be aware that your personal information may be transferred to, stored, and processed in a country other than the one in which it was collected, including the United States. We will take appropriate measures to ensure that your personal information is treated securely and in accordance with this Privacy Policy.
11. Changes to Privacy Policy
We reserve the right to update this Privacy Policy at any time, and from time to time, with or without advance notice. In the event there are significant changes in the way we treat user’s personal information, or in the Privacy Policy itself, we will display a notice on the Site or send users an email, so that you may review the changed terms prior to continuing to use the Site. Please check this page periodically for changes. Use of information we collect is subject to the Privacy Policy in effect at the time such information is used. Please review the changes carefully. Your continued access to the Site or use of our services following the posting of changes to this Privacy Policy will mean you consent to and accept those changes. As always, if you object to any of the changes to our terms, and you no longer wish to use our services, you may stop browsing through the Site, deactivate your Account and/or contact us at contactus@100xcareers.com
12. Resume Review Based on Expertise and Metrics
Our resume review services are conducted based on our expertise and proprietary metrics. We assess resumes using our own criteria to provide feedback and recommendations that reflect our professional standards and industry best practices.
13. Contact Information and Privacy Questions
Should you have questions about this Privacy Policy or our information collection, use and disclosure practices or grievance with respect to our use of your information, you may contact our grievance officer identified below We will use reasonable efforts to respond promptly to any requests, questions, or concerns, which you may have regarding our use of your personal information.
Name: 100xCareers
Registered Address: India
Email: contactus@100xcareers.com